Refund and Returns Policy

At northamericatv.shop, we want our resellers to feel fully confident when starting their IPTV business with us. That’s why we offer a 60-Day Money-Back Guarantee on all reseller packages.
 
If for any reason you are not satisfied with your reseller panel, credits, or included services, you may request a full refund within 60 days of your purchase. Refunds will be processed back to the original payment method used. Please note that refunds are not available after the 60-day period has passed.
 
Because our service is digital and includes instant access to reseller panels, credits, and websites, we do not offer returns in the traditional sense (no physical items are shipped back). Instead, our refund policy ensures that you can try our services risk-free.
 
To request a refund, simply contact us at support@northamericatv.shop with your order details. Once approved, your reseller panel will be deactivated and the refund will be issued.
 
Refunds are not available if:
•You have violated our Terms of Service.
•Fraudulent or abusive activity is detected on your account.
•The request is submitted after 60 days from the purchase date.
 
We stand behind our promise of reliability, support, and value. Our goal is to help you succeed as an IPTV reseller, and our refund policy is here to make sure you can get started with peace of mind